Low-Impact Guest Experience Design Consulting

A consulting engagement that reviews the activities a hotel sells or recommends to guests, such as boat trips, snorkelling, nature walks and village visits, and proposes lower-impact alternatives. The review looks at group sizes, operator briefings, how guests are told about wildlife and coral etiquette, and how much of the spend stays with local guides and suppliers. The outcome is a short written plan with suggested changes, example guest-facing wording and a list of questions to ask activity operators. The remote option works from documents and calls; the on-site option adds a workshop with the guest-relations and activities teams.